Emerson Process Management knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting our website, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does EmersonProcess Gather?
The information we learn from customers helps us personalize and continually improve your experience at our website. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way.
Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our website and when you login, such as: your name and your email address (encrypted). A number of companies [www.anonymizer.com, www.IDzap.com, www.somebody.net, and www.zeroknowledge.com.] offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at our website if we cannot recognize you, we want you to be aware that these tools exist.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from our website if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Profile or use the footer link in our emails to un-subscribe.
What about cookie?
Cookies are alphanumeric identifiers (simple text files) that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as simplified log in processes to Emerson websites, requests for items like collateral and other Emerson resources.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Emerson’s best online features, and we recommend that you leave them turned on. Please note that turning off cookies, may limit your use of our websites.
Purposes of processing personal data
We use your personal data for such purposes as responding to your requests, processing your order, improving our products and services, marketing of our products and services and conducting online surveys to better understand your needs, and communicating with you.
Does EmersonProcess share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and within Emerson Process Management, LLLP and our divisions, all subject to this Privacy Notice and following practices at least as protective as those described in this Privacy Notice.
Agents: We employ other companies and individuals to perform functions on our behalf. Examples include handling in-bound inquiries, fulfilling literature requests, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing sales and marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have only access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy companies, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Emerson Process Management, LLLP, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of our website and Others: We release account and other personal information when we believe release is necessary to comply with the law; or protect the rights, property, or safety of our website, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We take precautions to ensure the security of your personal data and strive to keep it accurate.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?
EmersonProcess believes that you should have the ability to review and update your personal information. EmersonProcess gives you access to a broad range of information about your account and your interactions with EmersonProcess for the purpose of viewing and updating that information. Click here to see some examples, the list of which will change as our Web site evolves.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such EmersonProcess features as product configurators, information requests to be mailed via traditional postal mail, online information sources like PlantWeb University, requests for contact, and others we may add in the future.
You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section above. When you update information, we may keep, in as far as necessary in respect of the purposes for which we collected the personal data, a copy of the prior version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your communications preferences found in your Emerson profile. (If you do not want to receive legal notices from us, such as this Privacy Notice, those notices will still govern your use of our website, and it is your responsibility to review them for changes.)
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use important online features intended to make your online experience more convenient if you do not use cookies.
Children
EmersonProcess.com does not sell products for purchase by children. We sell products for purchase by adults. No personal information should be submitted to our website by children under the age of sixteen without the consent of their parent or guardian.
Conditions of Use and Revisions
If you choose to visit EmersonProcess web site, your visit and any dispute over privacy is subject to this Notice,
If you have any concern about privacy at our website, please send a thorough description to our Marketing Communication Department at info.uk@emersonprocess.com, and we will try to resolve it.
Our business changes constantly and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Notices
If you have any questions or comments, please send a thorough description to Marketing Communication Department at info.uk@emersonprocess.com, or to Emerson Process Management UK, Horsfield Way, Bredbury, Stockport - SK6 2SU and we will try to resolve it.
Information You Give Us
You provide most such information when you search and/or request information, register for online services like PlantWeb University, utilize online productivity tools like our online technology configurators, purchase Emerson technologies, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through our website; provide information in your Profile (and you might have more than one if you have used more than one e-mail address when visiting our sites); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; e-mail addresses of colleagues for referrals content of reviews and e-mails to us.
Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers; the full Uniform Resource Locator (URL) click stream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-over’s), and methods used to browse away from the page.
Information from Other Sources
Examples of information we receive from other sources include updated company transactions and address information from our representatives, which we use to correct our records; purchase and service related information for customer sites; search term and search result information from some searches conducted through the Web search features including paid listings (such as Sponsored Links from Google);
Information You Can Access
Examples of information you can access easily at our website include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences); e-mail notification settings
For European visitors: Data Transfer to the U.S.A.
Some of our affiliates or agents are located or operate in the US. Your choice to enter your information on our web site may involve the transfer of your personal data to establishments of Emerson and authorized parties located in the US for database consolidation purposes in order to provide better service to all our Web visitors. In all such cases where we intend to transfer your personal data to the US other than for the fulfillment of a request made by you, we will ask your prior consent on the Registration forms.
